Logo for: Manchester Adult Education

Enrichment Courses

Customer Service Certification Preparation CTE007

  • Tuesday: 4:15 PM – 5:45 PM
    Thursday: 4:15 PM – 5:45 PM
  • 12/13 – 3/7/2023
  • Sessions: 22
  • CTE007
  • Fees: $190
  • 10% Online Discount
20 Seats Available

Description

If you aspire to be a store manager, this course is for you! This course prepares you to take the Customer Service and Sales Exam through the National Retail Foundation (NRF).  Learn how to be successful in retail by seeking out training opportunities, mastering skills on how to service customers with varied needs, and studying store oeprations, inventory control, loss prevention, and workplace safety. 

Customer Service Certification Prep classes will be a hybrid schedule(in person and online). Please contact 860-647-5075 or email info@manchesteradulted.org if you do not receive the link before the start of classes. Additionally, there will be no classes held on observed holidays and school vacation periods.

This class is free to currently enrolled Adult Education students.


Related Class Offerings

Fees

  • Class Fee $190
Total: $190

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